Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@agudan.com
We can only update your shipping address before shipment. To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers. Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment. Please keep an eye on your order status by checking "My Orders" to make sure you can receive your order.
Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped.
You can track it on www.17track.net/en with your tracking number.
When you place an order with AGUDAN we will have to process the order first. Processing usually takes 1-7 business days for your order. We will send you an email if the processing for your order takes longer than expected. Shipping time will depend on which country you reside in. Please refer to our shipping section https://www.agudan.com/pages/shipping-info for more details on how long it will take to get your package.
Yes. You can return it within 30 days.
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